This policy explains what information Northborough Water Damage Pros, 9012 Shops Way, Northborough, MA 01532, handles when you visit this website or call our line.
Calls to our line
This website has no contact forms, accounts or checkout. The main way people reach us is by phone. When you call, we may collect your phone number, your name, the address of the property and details about the damage so that dispatch can arrange a crew.
Calls to our line may be recorded for quality and training purposes.
How information is used
We use call details to understand the problem, arrange service and follow up on a job. Information needed for dispatch is shared with the restoration professionals who respond. We do not sell the information you give us on a call.
The website
The site loads fonts from Google Fonts and an embedded Google map, and those providers may receive your IP address and device information under their own policies. The site does not set advertising cookies of its own.
Retention and your choices
We keep call records only as long as they are useful for service, quality and legal needs. You can ask us what we hold about your call, or ask us to delete it where the law allows, by emailing [email protected].
Changes
We may update this policy. The effective date at the top shows the latest version.
Questions can be sent to [email protected] or asked on a call to (508) 446-9244. See also our terms of use.